Refund Policy

At Giftgalor, we provide bulk gift card purchases. We understand the importance of ensuring our customers a smooth and satisfactory experience. Please carefully review our return policy below:

Bulk Purchases

a. Our gift cards are sold exclusively in bulk quantities. 

b. Bulk purchases require careful consideration and planning, as the amounts and denominations are non-customizable. 

c. Once the purchase is made and the gift cards are delivered, we cannot accept returns, issue refunds, or make exchanges for the purchased gift cards.

Selection and Verification

 a. It is crucial for customers to carefully review and verify the details of their bulk order, including denominations and quantities, before completing the purchase. 

b. We cannot accept returns, issue refunds, or make exchanges for gift cards that have already been paid for and delivered.

Quality Assurance

a. We prioritise the quality and security of our gift cards. 

b. Before delivery, all gift cards undergo thorough verification to ensure authenticity and functionality. 

c. In the unlikely event that any gift cards are found to be faulty or non-functional upon delivery, we will provide prompt assistance to resolve the issue.

Customer Support

a. Our dedicated customer support team can address any questions or concerns regarding bulk gift card purchases. 

b. If you encounter any issues with the gift cards received or require assistance, please contact our customer support team via email at [email protected] or through the designated support channel provided.

Refunds and Returns

a. Given the nature of bulk gift card purchases, refunds and returns are generally not applicable. 

b. However, if there are exceptional circumstances or extenuating situations, we will assess each case individually to determine the possibility of a refund or return.

We appreciate your understanding of our return policy for bulk gift card purchases. While returns and refunds are typically not applicable, we are committed to providing exceptional customer support and resolving any issues you may encounter. Should you have any further questions or require assistance, please do not hesitate to contact our customer support team.

Note: This return policy is effective from [Effective Date]. Any updates or changes to the policy will be communicated through our website.

In case you have any questions or face an issue with one of the ordered gift cards, please contact our teams: